Brookstone i-Convert User Manual download pdf (Page 16)

15

TROUBLESHOOTING

Cannot turn on

the Scanner.

Pictures cannot

be saved when you

are scanning them.

Computer does

not recognize the

Scanner when

connected (you

cannot ﬁnd the

removable disk).

Blurry images.

Low battery.

The microSD card has

not been inserted or

formatted properly,

or the memory is full.

Connection failure.

The lens of the

Scanner is dirty,

or the Scanner/

document is not being

held still while scanning.

Recharge the battery.

Insert a microSD card. Down-

load the pictures already on the

card to your computer. Format

the microSD card following the

instructions on page 4.

Make sure the Scanner is

compatible with your computer

operating system. Make sure

all cable connections are secure.

Restart the computer if necessary.

Clean the lens with a soft,

dry cloth and try scanning again

with a steadier motion.

PROBLEM POSSIBLE CAUSE SOLUTION

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